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Tools - September 2020

 
Don't miss the new User Saved Blocks feature to save and reuse blocks of content, enhanced User fields for easier searching, and more!
Template Editor Tool
  • *New* User Saved Blocks allow users to save blocks of content for future reuse.  
  • Enhanced Template drop-down within the Template Editor tool to only display Active Templates. Note: Inactive templates cannot be edited. 
  • Enhanced fields From Contact, Reply to Contact, and User, to display email address and limit confusion between contacts with the same name. 
  • Fixed an issue where Templates restricted to certain Users/User Groups were accessible to other Users if launched from an open Record.
  • Fixed a typo in the dialog that appears after a user saves changes to an existing template to read "Loading Data."
  • Fixed an issue where the Tool expired too soon. Authentication now expires nightly.
  • Fixed an issue where authentication was not passed from one user to another even after logging out and back in. 

Note: If you reported a bug in the Template Editor Tool recently and do not see it addressed above, it is because when a developer dug into it, we learned it is actually a bug with the New Message Tool. These bugs will be addressed in the next Platform release coming this Fall. Thanks!